All orders are shipped from New Jersey within 3-5 business days. Shipping is FREE for orders over $150 (United States Only).
We do not ship to PO boxes.
We carefully pack every order but sometimes damage can occur in transit. If your product arrives damaged, please report it to us by emailing LviiScents@gmail.com within 72 hours of receipt.
For delivery outside of the US, shipping fees and timeframes will be calculated at check-out based on the delivery address provided. Generally, from 2 to 4 business days based on service selected at check-out.
Return and Exchange Policy
We hope that you will love our products and appreciate the care we have put into our formulas. We understand that sometimes things do not work out and we want you to be satisfied.
We are happy to accept approved returns within 14 days of purchase. Returned items must be unopened and in their original condition. Special orders and sale items are excluded and non-refundable
To initiate a return approval, please first submit an email with your complete order info to us LviiScents@gmail.com and let us know why you would like to return.
Upon return approval notification, please be sure to package goods securely and keep a record of your return method. Please include a copy of your original order with your return.
Send tracking information to LVIIScents@gmail.com. We will not be responsible if items are lost or damaged in transit. Shipping costs and return freight charges cannot be reimbursed.